AI Training

Sunrise Communities · Director of AI & Technology
Internal

Skills Catalog

Two libraries of Claude Teams Skills: Sunrise Workflow Skills (sanctioned automations owned by a named operator — the Level 3 toolbox) and Expert Knowledge Skills (domain expertise any Sunrise associate can summon by topic). Both work the same way: invoke them by description in your Claude Teams project and Claude loads the relevant skill.

Sunrise Workflow Skills

Sanctioned automations owned by a named operator. Status flips through Planned → Co-building → Shadow run → Live → Unassisted 30d as the owner takes the workflow. Q2 Rock 2 measures these.

Status Planned Co-building Shadow run Live Unassisted 30d
Skill Owner Trigger What it does Status
F1 KPI Cycle
f1-kpi-cycle
Mike Hart VP Finance "Run the monthly KPI cycle" "Pull last month's KPI" Pulls the previous month's KPI dashboard from RentManager MCP, validates against last month's snapshot, generates property-level variance commentary, and pastes the result into the monthly KPI Google Sheet for review. Planned
F2 Expense Audit
f2-expense-audit
TBD — Mike or Brenda Finance / Ops "Audit this month's expenses" "Run the Divvy audit" Reviews the Divvy + VentureX card transactions for the month against receipts, flags missing receipts and policy outliers, produces a management-grade audit memo with vendor-level findings. Planned
Sam's Reports
sams-reports
Sam Simonian CEO / Acquisitions "Generate Sam's monthly summary" (scope: D2 — TBD) Produces Sam's standing monthly reporting set — exact scope TBD pending D2 decision (default: monthly KPI summary + Delinquency dashboard, widen if bandwidth allows). Planned
Scanned Mail Routing
scanned-mail
Brenda Smith Office Operations "Process this morning's scanned mail" "Route the mail batch" Categorizes Dropbox/Drive scanned-mail PDFs by document type, redacts PII, routes urgent items to Sam/Carlos as Google Tasks, files the rest under the appropriate account, sends the daily report. Planned
Smart Bills + AP
smart-bills-ap
Laura Dominguez AP / Finance "Run Smart Bills for this week" "Process AP batch" Pulls bills queued in Smart Bills, validates against POs and budget, identifies coding anomalies, prepares the batch for Laura's review and approval before it hits RentManager. Planned
Vincent's Pick (D3 in flight)
vincent-tbd
Vincent Lo Finance TBD — Vincent's pick Use case to be selected by Vincent under his Q2 "Implement at least 1 AI use case" Rock. If no pick by 2026-05-09 default: drop to N=4 owners. Planned

Expert Knowledge Skills

Domain expertise distilled into a Skill — Claude loads the right one when your question matches the topic. No ownership transfer needed; any Sunrise associate on Claude Teams can invoke any of these. Use them when you need a quick subject-matter pass without bothering the human expert.

Finance & Accounting 6 skills

SkillInvocationWhat it knows
Finance Operations Expert
finance-operations-expert
"Help me with month-end close" / "Variance analysis on this trial balance" Bank reconciliation, variance analysis, month-end close, AP/AR, intercompany accounting, accruals, trial balance, waterfalls, distributions, bad debt, property tax appeals, consolidation.
PM / Fund Accounting
pm-accounting-expert
"Build a waterfall" / "How do I report K-1 distributions to LPs" Fund accounting, investor reporting, distribution waterfall, preferred return, capital accounts, K-1s, management fees, NAV, ILPA standards, carried interest, hurdle rates, multi-entity consolidation.
RentManager Accounting
rm-accounting-expert
"Set up the GL codes for a new park" / "Reconcile loss-to-lease in RM" RentManager GL codes, chart of accounts, PM fees, expense category, trust accounting, P&L, rent roll, aging report, late fee mechanics, utility billing, loss-to-lease, vacancy loss, NOI, write-offs, owner statements.
KPI Analysis
kpi-analysis
"Explain why NOI dropped at Oak Ridge" / "Read this dashboard for me" KPI interpretation, metric trends, variance explanation, benchmarking, occupancy trends, revenue analysis, expense ratios, collections rate, RevPAL, same-store comparisons.
Delinquency Model
delinquency-model
"Score these at-risk tenants" / "What's our bad-debt exposure" Tenant risk scoring, collections strategy, payment risk, eviction cost analysis, payment plans, early intervention, FDCPA/TCPA constraints.
Economic Forecast
economic-forecast
"Stress-test the portfolio at 8% unemployment" / "Recession scenario for Q3" Economic forecasting, recession risk, stress tests, scenario planning, interest rate impact, housing affordability, CPI, FRED data, counter-cyclical positioning, liquidity.

MHP Operations & Acquisitions 3 skills

SkillInvocationWhat it knows
MHP Acquisitions Expert
mhp-acquisitions-expert
"Score this deal" / "Draft an IC memo for this park" MHP acquisition underwriting, cap rate, NOI, lot rent, due diligence, buy box, IC memo structure, value-add modeling, loss-to-lease recapture, proforma, agency lending.
MHP Operations Expert
mhp-operations-expert
"Estimate water/sewer for a 150-pad park" / "POH vs TOH economics" Property operations, utility expenses (water/sewer/electric), infrastructure, POH/TOH economics, occupancy/fill rates, expense ratios, capex, deferred maintenance, make-ready, septic.
MHP Regulatory
mhp-regulatory
"What's Ohio's rent increase notice period" / "Eviction procedure in Indiana" State landlord-tenant law, rent increase notices, eviction procedures, security deposits, utility billing rules, MHP tenant protections, notice periods, cure periods, lease termination, abandoned home process, RUBS/sub-metering.

Resident Experience & People 3 skills

SkillInvocationWhat it knows
Fair Housing
fair-housing
"Is this ad Fair Housing compliant" / "Reasonable accommodation request" Fair Housing compliance, discrimination, protected classes, disparate impact, reasonable accommodation, familial status, disability, ESAs / service animals, source of income, criminal history, advertising compliance, AI in housing, tenant screening.
Resident Communications
resident-communications
"Draft a rent increase notice for Oak Ridge" / "Welcome letter for new resident" Resident letters, rent increase notices, newsletters, community notices, complaint responses, maintenance notices, acquisition letters, rule-violation letters, collections notices, emergency notices.
Paychex Expert
paychex-expert
"How do I add a multi-state taxpayer" / "Stratustime PTO accrual setup" Paychex Flex, payroll, Stratustime, multi-state tax, TPA access, unemployment, W-2, direct deposit, garnishments, new hire/termination, benefits, FMLA, ACA, COBRA, I-9, E-Verify.

Risk, Insurance & Legal 2 skills

SkillInvocationWhat it knows
Insurance & Risk
insurance-risk-expert
"Review this COI" / "Workers comp EMR explanation" Insurance policies, workers comp, general/property/umbrella liability, claims, COIs, premiums, deductibles, coverage gaps, flood insurance, E&O / D&O, loss control, EMR, lender requirements.
Entity Formation
entity-formation
"Set up a new LLC for the Zanesville closing" / "Beneficial ownership filing" LLC setup, EIN, registered agent, Corporate Transparency Act / BOI, beneficial ownership, 100-day plan, utility transfer, resident notification, operating agreement.

IT, Tools & Infrastructure 5 skills

SkillInvocationWhat it knows
Cloudflare Expert
cloudflare-expert
"Deploy this as a Worker" / "Set up CF Access for a new app" Cloudflare Workers, Pages, D1, R2, KV, Access, Tunnels, DNS, wrangler, custom domains, security hardening, cron triggers, queues, durable objects, Zero Trust, WAF, cache rules.
Cybersecurity Expert
cybersecurity-expert
"Audit this phishing email" / "MFA rollout plan" Security hardening, vulnerability management, incident response, access control, phishing, MFA, pen tests, firewalls, encryption, breach response, PII / data protection, zero trust, endpoint security.
Google Admin Expert
google-admin-expert
"Set up a shared drive for the AM team" / "Apps Script for this Sheet" Google Sheets / Drive / Gmail / Calendar / Tasks APIs, OAuth, service accounts, Apps Script, Workspace admin, shared drives, Vault, DLP, offboarding, Google Groups, IMPORTRANGE / QUERY, SSO, audit logs.
HubSpot Expert
hubspot-expert
"Build a deal pipeline for institutional LPs" / "Sequence for warm leads" HubSpot CRM, investor relations workflows, Breeze AI, lead scoring, deal pipelines, sequences, playbooks, sales analytics, MEDDPICC, conversation intelligence, meeting notetaker, investor CRM patterns.
RingCentral Expert
ringcentral-expert
"Add an IVR menu for the new park" / "Port a phone number to RC" RingCentral phone system, IVR, call queues, auto-attendants, call routing, extensions, voicemail, recording, number porting, E911, 10DLC SMS compliance, ring groups, multi-site routing.

Strategy & EOS 1 skill

SkillInvocationWhat it knows
EOS Scorecard
eos-scorecard
"Prep my L10 packet" / "Score this Rock against EOS criteria" L10 meetings, EOS scorecard design, Rock tracking, weekly metrics, IDS, issues lists, accountability chart, VTO, GWC, people analyzer, delegate-and-elevate, meeting facilitation.

How a skill becomes "Live"

Each skill moves through five status stages, mirroring the Q2 Adoption Gap milestones:

All skills here are sanctioned workflows per AUP §4.4 — they're listed in the sanctioned workflows registry with their accountable manager.

Got a workflow that should be on this list? Start at Level 4 — Build New Workflows.